Contact information
Contact Pindu Lige
At Pindu Lige, we believe in exceptional craftsmanship—and exceptional customer service to match. If you have any questions about your order, our products, or need support, our team is here to help.
📩 Email Support
For all enquiries, reach out to us at:
We respond within 12–24 hours, Monday–Friday.
🛒 Order Support
If you’re contacting us about an existing order, please include:
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Your full name
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Order number
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Email used at checkout
This helps us assist you faster.
📦 Shipping & Returns
For details on shipping times, return eligibility, or refunds:
Please visit our Shipping Policy and Returns & Refunds Policy pages.
🕒 Customer Service Hours
Our support team is available:
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Monday–Friday: 9:00 AM – 6:00 PM AEST
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Saturday–Sunday: Limited availability
We aim to respond promptly to all enquiries.
🌍 Worldwide Customers
Pindu Atelier ships globally, and we’re always here to assist with:
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International tracking
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Customs enquiries
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Delivery updates
💬 Feedback & Brand Collaboration
For brand partnerships, influencer enquiries, or business proposals, please contact us at:
pinduatelier@gmail.com
(Subject: Collaboration)